Two hours after the Guardian published this report, Zello announced it had deleted more than 2,000 “channels associated with militias and other militarized social movements”. In addition to locking some public features that would help researchers uncover more extremist content, Zello had begun purging some far-right groups as of Wednesday. The company also said it was working on a more elaborate response. Responding to a list of over 800 far-right channels, Zello said it was “prepared to take action on those”. However, the app is also home to hundreds of far-right channels, which appear to violate its policy prohibiting groups that espouse “violent ideologies”. Most coverage about Zello, which claims to have 150 million users on its free and premium platforms, has focused on its use by the Cajun Navy groups that send boats to save flood victims and grassroots organizing in Venezuela.
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Dynamic group conversations like this exemplify why Zello, a smartphone and PC app, has become popular among militias, which have long fetishized military-like communication on analog radio.Īfter years of public pressure, Facebook, Twitter and Discord have begun to crack down on inciting speech from far-right groups, but Zello has avoided proactive content moderation thus far. The frenzied exchange took place at 2.44pm in a public Zello channel called “STOP THE STEAL J6”, where Trump supporters at home and in Washington DC discussed the riot as it unfolded. Keep going,” said a male voice from a quiet environment.
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